Getting It Right: 5 Things That Frustrate Legal Clients

Hiring an attorney can be a daunting task. Once that hiring decision is made it can be equally frustrating to encounter the following things.

  1. Unclear Billing: Begin by learning the various ways attorneys bill their time. Most attorneys bill by the hours yet some will suggest a flat fee for certain routine matters, such as reviewing a contract or closing a loan. Make sure that you consult with your attorney about his billing practices and understand what your case entails. Make certain to get a written agreement.
  2. Availability: Has your attorney explained his policy for returning phone calls, texts and/or emails? Don’t hesitate to ask before hiring.
  3. Rapport: Do you feel comfortable with and confident in your attorney? Have they made an effort to clearly explain your legal options? Good chemistry will ensure a better relationship and more positive results for your legal matters.
  4. Understanding: Does your attorney show an interest in your goals? Do they explain the process in a language that you can understand clearly? Do they also do this with a sense of respect and compassion?
  5. Experience: Does your attorney explain clearly their area of expertise? It’s important to find an attorney who specializes in the area where your problems and concerns exist. There are many areas of law (the American Bar Association lists about 85 specialties) and most attorneys will happily explain their experience in the field they specialize.

Take your time to find the right attorney for your needs. Interview the top 3 attorneys you are considering. Many attorneys will offer an initial consultation without charge. Be ready to describe your concerns and needs. Take notes and come prepared with questions. It is important to establish a relationship with your attorney. Life has many twists and turns and your attorney should be with you for a long time.

About the Author: David Soble has been a real estate and finance attorney for over 25 years. He has advised both business owners and consumers in thousands of real estate and business / finance transactions.

DISCLAIMER: This article is not intended to serve as legal advice. When it comes to legal concerns always seek the advice of an attorney.

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